Cadastro Vivo
2.3star
2.4M reviews
100.0M
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Everyone
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Cadastro Vivo
Download the official Vivo Android app to complete your account registration and manage mobile services on one secure platform. Enter your personal ID and email, create a six-digit PIN, and activate your line within minutes. Pay bills, track real-time data usage, share mobile internet, browse exclusive offers, earn bonus rewards, and use digital wallet features. Supports prepaid and postpaid mobile plans plus home internet and TV. Install now and access your full account dashboard after registration.
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Data security
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Security begins with understanding how developers collect and share data. Data privacy and security measures may vary depending on your usage, region, and age. This information is provided by the developers and may be updated over time.
Ratings and reviews
2.3
2.4M reviews
Gabriel S.
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Solid app with plenty of plan features included, and I really appreciate how clearly it shows my mobile data usage.
Marcos M.
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Completely useless. I tried to set up an account multiple times and it keeps failing with errors every single attempt.
Ricardo M.
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Awful experience. I entered my ID and phone number, yet the app keeps insisting the number is wrong.
Alex B.
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Really annoying. I only need a quick way to reach technical support, but the button is hard to find and the steps feel designed to slow you down.
Willis C.
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A recent update broke everything. Logged in or not, a full-screen message claims something on my phone is blocking access, with only close or exit choices. It keeps returning every few seconds and the app shuts down. I cannot manage my services anymore.
Jorge C.
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Awful registration experience. After entering the responsible person's ID and confirming the phone number, I receive an SMS code. Typing it in always shows an error screen. I tried three times with the same outcome. Already uninstalled and will switch to another carrier with a working support channel.
Danillo N.
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The app used to work fine, but lately it is nothing but errors. After an update it wiped all my saved details and I had to register everything again. Adding a credit card now requires selfies, ID photos, and holding the document up to the camera — far too invasive. Auto-pay on my card often fails, leaving bills unpaid. Very disappointing.
Thomas T.
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One of the worst digital experiences I have ever had. The app is messy and disorganized, burying important details inside illogical menus. Finding straightforward answers takes far too long. The unclear layout seems to favor the company over the customer, leaving users confused and at risk of signing up for extras they never needed. A brand this size should deliver much better. I do not recommend it.
Matheus M.
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Terrible app — everything loads painfully slowly and the technical support section is useless. My home internet keeps dropping and the built-in diagnostics never detect anything, as if they are designed to keep you from requesting a technician. I managed to schedule a visit once, but nobody showed up while the app marked the appointment as completed. Absolutely not recommended.
Johnny B.
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App updates tend to create more annoyance than convenience. I relied on this app to pay my bill because I no longer receive a physical invoice. After several recent updates, that payment feature seems to have stopped working. Now the screen is filled with upsells for plans and products I do not want. A platform that should feel user-friendly has become hard to tolerate. Quite disappointing.
